Solar support turnaround

How do I contact solar support?

For utility-scale products, please visit here. Call Support Chat Support 1. Visit this page 2. Click the green chat window 3. Select “Chat with an expert”. 4. Choose "Troubleshooting and Installation" and then "Solar for residential.” 5. In the Support Center, share your First Name, Last Name, Email, and Phone to reach technical support.

How do I get technical assistance if I adopt solarapp+?

Technical assistance is available to communities that adopt SolarAPP+. Register on NREL's website. The National Community Solar Partnership is a coalition of community solar stakeholders working to expand access to affordable community solar to every American household by 2025.

What services does SolarEdge offer?

The SolarEdge service support before, during installation. The unique Technology enables team to use in-depth troubleshooting capabilities real-time problem solving SolarEdge provides a wide range of E-learning courses, webinars, seminars, hands-on sessions and more. Visit the training website on our site for more info and details relevant to you.

Do I need a technician to troubleshoot my solar system?

We design your solar system using high-quality equipment so that your system produces clean energy for decades. As with all technology, some basic troubleshooting may be required from time to time. Some issues can be resolved from the convenience of your home, without the need for additional technician assistance.

Where can I learn more about SolarEdge?

Visit the training website on our site for more info and details relevant to you. In the Solaredge Video Learning Lab, you can find a video portal for your benefit. The SolarEdge inverter warranty is extendable to 20 or 25 years, depending on inverter model.

How do I report a problem with my solar panel?

You can also review your solar panel owner documents for additional information. If you need to report an emergency related to your solar panel system, visit First Responders. Locate the relevant troubleshooting section below if you have received an alert from us, or if your system is experiencing a problem.